Shipping policy

Shipping Policy

$6.95 Flat rate shipping on all orders. 

Orders placed before 2pm will ship same day Tuesday-Saturday. Orders placed after 2pm Saturday will ship the following Tuesday. Orders placed on Sunday or Monday will ship the following Tuesday. Orders placed on any US holiday will be shipped the next working day.

We ship inside the continental US only.

Once your order has shipped, the liability of receiving your package lies with the shipping carrier. Tracking will be provided when your order ships. Please contact the shipping carrier with any questions regarding tracking or delivery of your package.

Orders containing items from our Online Exclusives collection or from Facebook Pre-Orders have a longer shipping time. Shipping times for pre-order items from our VIP Facebook group will be detailed in the post. Shipping times for items ordered from our Online Exclusives collection are typically 7-10 business days. If you have any questions about when you should receive items ordered from our Online Exclusives or pre-orders, please contact us before placing your order or paying your invoice. 

Please email info@shopsheargrace.com if you have not received tracking by the end of the next working day. Please be sure to include your name and order number in your email. 

If you have any questions regarding shipping (pre-shipment) or in-store pick up please email info@shopsheargrace.com. Please be sure to include your name and order number in your email. 

If you have any issues with your order once you receive it, please contact us within 3 days of delivery.